Customer Service Executive – Contact Center – Hsbc Technology And Services Gsd for Hsbc Electronic Data Processing India Pvt.ltd.
Hsbc Electronic Data Processing India Pvt.ltd. is looking for .
Hyderabad / Secunderabad
Customer Service Executive Ã¢€ -“ – Contact Center -HSBC Technology and Services (GSD)
Some Careers grow faster than others.
If youÃ¢€ -™ -re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.
HSBC Technology and Services
HSBC Technology and Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the competition.
Global Service Delivery
Within HSBC Technology and Services, Global Service Delivery is a leader in the development
of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying homes and setting up companies and every day, Global Service Delivery teams are making sure all this happens smoothly.
We are currently seeking an ambitious individual to join this team in the role of “Customer Service Executive Ã¢€ -“ – Contact Center”, In this role, you will:
-Acquire knowledge on HSBC products and service offerings.
-Efficiently answer customer queries on various products and services offered by the bank
-Graduation/12th pass certificate
-Excellent English communication skills
-Ability to interpret and handle complex numerical data
-Excellent interpersonal and negotiating skills
-Good keyboard skills
-Flexibility to work in shifts
YouÃ¢€ -™ -ll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
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