Technical Support / Help Desk Analyst / International Voice / It Support Engineer / Desktop Support Jobs in Impec Consulting Solutions in Hyderabad / Secunderabad

Job Summary

Join our Whatsapp

Hiring For Help Desk Analyst – Rotational Shift – International Voice – Transport Cab Facility – Sodexos – 5 Days A Week Work -attractive Incentives

Vacancy Title

Advertising

Technical Support / Help Desk Analyst / International Voice / It Support Engineer / Desktop Support

Company

Impec Consulting Solutions

Advertising

Job Location

Hyderabad / Secunderabad

Job Description

International Voice Process (Technical Support)

Job Requirements

*Excellent verbal and written communication skills in English.
*Flexibility working in night & rotational shifts.
*Fresher's & Experienced.
*hitech city

Knowledge required for applicants applying for technical process:
Laptop's , Iphone / Ipads mobility issues, Printer, Scanner, LAN, WAN, Outlook issues, Wifi connectivity issues, Router's issues, VPN, DNS, Internet applications, Internet Concepts, Knowledge of IP, Basic troubleshooting Skills, Blue screen & Black screen Error.

Job Summary

•Provide comprehensive support services to support center customers
•Work within Service Level Agreements, including but not limited to Average Speed of Answer, Average Talk Time, Abandon Time, Hold Times, etc.
•Take all steps to issues reported to them and resolve or escalate to the appropriate contact.
•Use all available Knowledge Management Tools during the call
•Take all necessary steps to ensure customer satisfaction at the end of the call

Package:

For Fresher: Home Pick & Drop Transport, Annual Bonus 0 to 15% of the CTC
2, 70,000/- for first six months
3, 00,000/- after six months (Based on performance)
3, 50,000/- after the next six months (Based on performance)

For Experienced applicants: Home Pick & Drop Transport, Annual Bonus 0 to 15% of the CTC
3, 00,000/- for first six months
3, 50,000/- after six months (Based on performance)


Rounds of interview:-

1.HR Round
2. Process Round
3. Operations Round
4. Versant/ Communication Round

Candidate Checklist:
*Candidates are requested to bring-2 copies of resume
*A valid photo identity card
*Printout of this email for security reasons. 

HR NAZNEEN
9652986533
hr@impecconsulting.com

Work Experience

We are looking for Fresher for this job.

Education

Any Graduate

Skills

Tech Support,voice Process,technical Support,desktop Support,it Helpdesk,tsa,tse,tsr,helpdesk,customer Support,technical Support Engineer

How to Apply For Technical Support / Help Desk Analyst / International Voice / It Support Engineer / Desktop Support Job

Click Here To Apply

This Job is Shared By MonsterIndia.com