• Candidate has to manage the day to-day planning, for handling queries of customers over email and chat.
• Candidate has to monitor, coaching and feedback, responsibility for delivery of the defined customer experience
• Answering premium customer queries via call channel.
• Excellent logical reasoning
• Flexible to work in 24*7 environments, comfortable to work in night shifts.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 0 – 3 years
Interested Candidates can contact on 18th February – 19th February, 10.00 AM – 5.30 PM
call to – Rajal : 8076878125 for an interview.
Mail ID : RG00547895@techmahindra.com
* Candidate with Good communication skills, both spoken and written & good presentation skills
* Excellent English communication skills Speaking in one regional language i.e., English / Hindi both are mandatory.
* Good analytical (data management, process flows, follow up procedures applied etc) and technical skills (MS Office)
* Undergraduate / Graduate / Post Graduate
Tech Mahindra is an indian multinational provider of information technology,networking technology solutions and business support services to the telecommunication industry.
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