• Candidate should be Graduate have good typing speed.
• He/she should be quick & Accurate Resolution of customers query as per business guidelines
• Meeting the performance stacks thereby achieving business goals
• Minimizing customer escalations by first attempt resolution within the TAT
• Knowing our products inside and out to effectively answer questions posed by customers
• Ensuring optimum output by attending product & service training sessions
Role: Associate/Senior Associate -(Technical)
Industry Type: IT-Software, Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Back Office/Web/Transaction Processing
Experience: 0 – 5 years
Interested candidates can walk-in on 16th March 2021 at 10 am – 5:30 pm with updated resume & Govt ID.
B Block, B19, Noida Sec 62,
Infront of DME
* Candidate with basic knowledge on Service Desk with written and oral communication skills.
* Fluent in English verbal and Nonverbal.
* Excellent telephone skills.
Tech Mahindra Ltd
Recruiter Name: Akanksha
The post Tech Mahindra -Voice Process (16th March 2021) first appeared on WorldFreshers.in.