• Candidate has to responsible to identify reasons for customer dissatisfaction and perform analysis on case basis as per predefined guidelines.
• Handling escalations and complex queries & Managing large amounts of emails & chats
• Answer calls professionally to provide information about products and services, take/ or obtain details of complaints.
• Identify and assess customers needs to achieve satisfaction
Salary: INR 1,75,000 – 2,25,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role:Associate/Senior Associate -(NonTechnical)
Experience: 1 – 5 years
Interested candidates can walkin on 24th Mar – 29th Mar 2021 at 10 am – 4 pm with updated resume & Govt ID.
Tech Mahindra 2nd Floor
Delta One Giga Space IT Park
Internal Road Viman Nagar
Pune Maharashtra 411014
Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and Business Process Outsourcing to various industry verticals and horizontals.
Contact: Shabana / Nilesh
Call / WhatsApp: 9096561522 / 9893224757
The post Tech Mahindra Walkin – Backend / Email Process (24th Mar – 29th Mar 2021) first appeared on WorldFreshers.in.