Amazon is looking for manager gpo buyer abuse and want Any Graduate candidates.
Company Name : Amazon
Post Name : Manager Gpo Buyer Abuse
Location : Bengaluru / Bangalore
Education : Any Graduate / Post Graduate
Experience : Freshers
Candidate Requirement for Amazon Jobs 2020 : Manager Gpo Buyer Abuse
Job Description :At Amazon, We’re Working To Be The Most Customer-centric Company On Earth. We Are Looking For Exceptionally Talented And Motivated People. If You’d Like To Help Us Build The Place To Find And Buy Anything Online, This Is Your Chance
Job Details for Amazon Jobs 2020 : Manager Gpo Buyer Abuse
Job Description :
At Amazon, we’re working to be the most customer-centric company on earth. We are looking for exceptionally talented and motivated people. If you’d like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for an exceptional leader who is passionate to deliver best in class Customer Experience, who thinks and acts globally, and one who has the ability to invent and simplify processes.
Buyer Abuse team is seeking Manager, Program Manager to lead the Global Process Owner (GPO) team. The individual will be responsible for the design, implementation and improvement of operational performance. We’re looking for a strong leader that will take ownership and drive change in a dynamic global business environment. It is expected the individual will ensure Buyer Abuse process stay ahead of risks associated with growth in areas of process design, internal control effectiveness, system integration, and other relevant fields. This individual must be eager to dive deep into processes and have a proven record of delivering process efficiency. The preferred candidate will have outstanding auditing skills, problem solving skills, process and system knowledge, and customer service passion.
Following will be key roles and responsibilities:
Identification, execution & delivery of programs & projects targeted on designing and/or improving operational processes to deliver great customer experience and operational goals (quality, cost, waste reduction, productivity).
Hire and developing talent GPO Team and broader Abuse organization.
Responsible for setting the goals and vision for the function, works with Ops Analytics and global operations to identify & baseline the functional goals.
Build deep business & domain knowledge to partners with program owners to identify process/ tool & SOP gaps and recommend solutions.
Identify and lead projects across various teams, develop new metrics and drive creation of new tools.
Partner with support functions such as WF/Ops Analytics team to drive operational excellence and process improvement.
Effective design, implementation, execution of the Change Management ensuring that changes are understood and adopted by the user community
Drive innovation within the team to improve operational efficiencies and customer experience
Drive organizational goal by working with multiple internal and external stakeholders.
Drive common goals across various teams and set up effective communication channel
The person should be an innovative, results driven professional with solid people skills and a strong problem solving capability. He or she will be responsible for driving global strategy and initiatives. He / she will collaborate with key business partners and stakeholders to identify improvement opportunities. The key to success in this role is the ability to understand the vision and make independent decisions with sound judgment to manage their teams to attain that vision. This individual should also be viewed as a change manager who has the ability to build right mechanisms to support any organizational change and influences teams.
Basic Qualifications :
People management (hire & develop) experience
Large scale project management experience in leading multi-organizational initiatives, and driving team accountability to achieve impactful goals
Ability to motivate and focus people resources where there is no direct reporting relationship
Experience working in an Operations environment, driving improvements that have resulted in measurable business impact
Demonstrated knowledge of program management lifecycle, and skilled at project management tools
Proven ability in deconstructing processes and metrics, to identify areas of opportunity and lead the development and implementation of new processes.
Proven analytic skills and knowledge of DMAIC (Define, Measure, Analyze, Improve Control) problem solving techniques through successful delivery of large and complex Lean/Six Sigma initiatives
Proven analytical aptitude, including the ability to mine and analyze large, complex data sets
Demonstrated ability to work well in a team environment and work under tight deadlines
Strong influencing skills and negotiation skills
Excellent oral, written and interpersonal communication skills
Preferred Qualifications :
MBA or Master’s degree in related field
Certified Project Management Professional (PMP)
Certified Six Sigma Black Belt / Master Black Belt is a plus[wp_ad_camp_1]