Amazon Jobs 2020 : Virtual Customer Service Associate

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  • Full Time
  • Hyderabad
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Amazon is looking for virtual customer service associate and want 10th , 12th , Any Graduate candidates.

Company Name : Amazon

bank market india

Post Name : Virtual Customer Service Associate

Location : Hyderabad

Education : 10th , 12th , Any Graduate

Experience : Freshers

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Candidate Requirement for Amazon Jobs 2020 : Virtual Customer Service Associate

Qualifications :

Minimum qualification is 10 + 2. Any graduate

Job Details for Amazon Jobs 2020 : Virtual Customer Service Associate

 

Virtual Customer Service (VCS) – It is a ‘Work from Home’ model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality.

Knowledge & Skills Required
• Action oriented, self-disciplined and organized
• Effective time management skills and ability to prioritize work time to ensure productivity and department standards
• Ability to communicate clearly with both internal and external customers
• Good comprehension skills – ability to clearly understand and address customer issues appropriately
• Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
• Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
• Good typing skills

Preferred Criteria:
• Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
• Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
• Should ensure ‘Work-like’ environment with no disturbance during the work hours.
• Experience working in a customer service environment for at least 6 months

Qualifications :
Minimum qualification is 10 + 2. Any graduate
Shifts: Rotational
Benefits: NSA, OT, Zeta Meal Card

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How To Apply for Amazon Jobs 2020 : Virtual Customer Service Associate

Candidate Should Be Direct Apply Also

Know About Amazon

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.

Click Here to Apply for Amazon Jobs 2020 : Virtual Customer Service Associate

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