Genpact Jobs 2020 : Lead Consultant L2 Ms Storage Exchange

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Genpact is looking for lead consultant l2 ms storage exchange and want B.E. / B.Tech , MCA , M.Sc candidates.

Company Name : Genpact

bank market india

Post Name : Lead Consultant L2 Ms Storage Exchange

Location : Hyderabad / Secunderabad

Education : Any Graduate / Post Graduate

Experience : Freshers

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Candidate Requirement for Genpact Jobs 2020 : Lead Consultant L2 Ms Storage Exchange

Job Description :lead Consultant, It- Operations(https://careers.google.com/jobs#t=sq&q=j&li=20&l=false&jlo=en-us&jc=program_management&) : Itwith A Startup Spirit And 80,000+ Curious And Courageous Minds, We Have The Expertise To Go Deep With Th

Job Details for Genpact Jobs 2020 : Lead Consultant L2 Ms Storage Exchange

Job Description :
Lead Consultant, IT- Operations
(https://careers.google.com/jobs#t=sq&q=j&li=20&l=False&jlo=en-US&jc=PROGRAM_MANAGEMENT&) : IT
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the worldu2019s biggest brandsu2014and we have fun doing it. Now, weu2019re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Lead Consultant – Operations
In this role you will be responsible for Implementing IT infrastructure requirements and upgrades to improve overall system performance and ensure high levels of security thus document process controls, step by step procedures, key input-output information for all activities & Explore opportunities to reduce the IT operational costs working with business and corporate teams.
Responsibilities:

  • Performs installation/ provision and de-installation/de-provisioning of server environments
  • Installs/provisions and configures operating systems and related software
  • Performs configuration and administration of server environments
  • Performs repairing, patching, and updates for server environments
  • Manages and monitors performance and tunes environments accordingly
  • Performs backups and restores
  • Performs software and hardware operational refresh activities(Offshore)
  • Performs incident , troubleshooting, and problem resolution
  • Documents and manages processes and procedures
  • Provides asset of infrastructure for server
  • Open/create and follow up on support tickets when there is hardware failure.
  • Adding, removing, or updating user account information, resetting passwords, etc.
  • Analyzing system logs and identifying potential issues with computer systems.
  • Performs configuration and administration of storage platforms
  • Monitors storage platforms and develops reports to communicate performance
  • Performs repairing, patching, and updates for storage platforms
  • Storage
  • Manages and monitors performance and tunes environments accordingly
  • Performs backups and restores
  • Performs software and refresh activities
  • Collects and monitors service analytics
  • Performs incident , troubleshooting, and problem resolution
  • Documents and manages processes and procedures
  • Tracks and reports service levels
  • Provides asset of infrastructure for storage

Ops Responsibilities
u2022Tackle Jira Ticket queue
u2022Change Releases
u2022Patch Management
u2022CIFS share management u2013 folder permissions
u2022DNS/SPN requests
u2022Assist Development with server side support
u2022Respond/remediate alerts from various alerting
systems
u2022Deploy/decommission VMs per requirements
u2022Configure monitoring for new systems
u2022Investigate/remediate server disk space issues
u2022Investigate/remediate storage issues u2013 delete
snapshots, grow storage
u2022Email – message tracking
u2022Email u2013 troubleshoot email delivery issues
u2022Troubleshoot Citrix/RDS related issues
u2022Solve backup related problems
u2022Escalate production down incidents
u2022Document processes
Minimum Qualifications:

  • Graduate, preferred in IT stream
  • Experience in driving IT operational metrics, planning and conducting client and internal businesses IT operational governance and tracking action items to closure.
  • Sound understanding of converting client and biz requirements and deliver with the help of team and vendor organization.
  • Ability to interact with technical and business, executive leadership and operational staff and act as a Thought Partner
  • Ability to communicate clearly and concisely, both orally and in writing
  • Strong negotiation and analytical skills with experience in using Excel and PowerPoint
  • Flexible to accommodate time-zones as to meet the client demands, clients being geographically dispersed
  • Excellent interpersonal and communication skills
  • Ability to work both independently and in various team settings
  • Ability to work under pressure with a strong sense of setting priorities

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit (https://www.youtube.com/user/GenpactLtd) .

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