RBS Walk-in Drive 2020 Hiring Freshers As Analyst

Advertising
Join 1 Million Professionals
  • Full Time
  • Walkin
  • Chennai
  • Applications have closed

Royal Bank of Scotland

Join our Whatsapp

Join us as a Customer Service & Operations Analyst

  • This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes
  • You’ll be actively participating in initiatives to improve customer service, processes and procedures
  • You’ll hone your existing analytical skills and be well-positioned to advance your career in this fast-paced role

What you’ll do

bank market india

In this key role, you’ll be providing crucial support to customers and colleagues in our contact centres. You’ll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency.

You’ll also be:

  • Identifying barriers to performance and coordinating improvements to enhance our efficiency
  • Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
  • Keeping accurate records of day to day operations, logging incidents and identifying trends
  • Reviewing manual or ineffective processes which could be automated or enhanced
  • Maintaining a focus on improving our customer service and experiences

The skills you’ll need

To be successful in this role, you’ll need to have excellent planning and organisational skills, along with good attention to detail. You’ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout.

You’ll also need:

  • Experience of analysing and using performance data
  • The ability to convey information in a simple and understandable way
  • An understanding of contact centre operations and performance metrics
  • Microsoft Office skills, including PowerPoint, Excel and Word

We’ll need you to be

  • Freshers, Any Graduate or Postgraduate
  • 2018-2019 pass outs only
  • Comfortable working in 24*7 rotational shifts

Interested candidates can attend this RBS Walk-in Drive 2020 at below venue-

Walk-In Drive & Dates:

  • Event Date: 5th  March 2020, Thursday
  • Reporting Time: 11 am – 1 pm
  • Venue: Royal Bank of Scotland, 7th Floor, Altius Block, Olympia Technology Park, SIDCO Industrial Estate, Guindy, Chennai 600032

Job Profile: Customer Service & Operations Analyst

Degree Needed: Any Degree

Batch Eligible: 2018/2019

Exp Needed: Freshers

Work Location: Chennai

RBS Walk-in Drive 2020 Hiring Freshers: The Royal Bank of Scotland Scottish Gaelic: Banca Rìoghail na h-Alba, commonly abbreviated as RBS, is one of the retail banking subsidiaries of The Royal Bank of Scotland Group plc, together with NatWest and Ulster Bank.

 

Related Jobs
  • OLX
    Full Time
    Gurgaon

    What you will be doing:You will be writing high-quality code using object oriented principles with 100% unit and integration tests. You will be Translating high level business problems into scalable design and code. Creating libraries for la
  • RBS
    Full Time
    Gurugram

    The skills you’ll needTo be successful in this role, you’ll need to have excellent planning and organisational skills, along with good attention to detail. You’ll perform well under pressure, and be confident in your ability to manage multi
  • NetApp
    Full Time
    Bangalore, Karnataka

    Job Requirements1-4 years of data analysis experience, including advanced Excel skills, working with formula’s, macros, Pivot Tables, VLOOKUP, IF statements etc Ability to create visuals, Pie/Charts/Trends or experience working with Ta
  • NTT DATA
    Full Time
    Chennai

    In these roles you will be responsible for:Installing and administrating healthcare provider contracts (hospitals, medical practices), including structure and billing set up, eligibility collection, database loading, and preparation of plan m
  • NTT Data
    Full Time
    Pune

    Pre-requisitec for Software Engineers Jobs for Freshers in NTT Data4 years full time Engineers (Stream – B.E / B.Tech- CS & IT(2019 & 2020 pass outs only). 65% aggregate / 6.5 CGPA in Engineering 60% aggregate / 6.7 CGPA in X &a
  • Accenture
    Full Time
    Hyderabad

    Job Summary for Accenture Freshers Recruitment As Software developer:You will be aligned with our Marketing vertical and help us in identifying or creating, communicating, and delivering value to customers and for managing customer relationsh
  • Piramal Group
    Full Time
    Mumbai

    Job Description: Piramal Group’s IT Team is looking for Graduate Engineer to fill in multiple roles. This is a full-time role. Job Role: Graduate Engineer (EXTC, Computer, IT Streams)Key responsibilities:Liaise with various business
  • Quest Global
    Full Time
    Bangalore

    Roles & Responsibilities: •Customer Creation •Customer Bill to/Ship to address creation •Financial Task creation •Fund allocation/PO allocation •Project Field / End Date Change •Project Closure •On-Hold / Re-open: Whether pro
  • Wipro
    Full Time
    Chennai

    Job Title: Associate Analyst Eligibility:Bcom/BBA/BBM – 2019 passed outs only apply. Mcom/MBA in finance 2019/2020 can apply.Shifts: Night ShiftsWork location – Sholliganallur.Rounds of Interview: 1. Communication Test