Reliance Jio Infocomm Limited Jobs 2020 : Advisor Voice Hindi

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  • Full Time
  • Mumbai
  • Applications have closed

Reliance Jio

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Reliance Jio Infocomm Limited is looking for advisor voice hindi and want Bachelors/ Degree candidates.

Company Name : Reliance Jio Infocomm Limited

bank market india

Post Name : Advisor Voice Hindi

Location : Mumbai

Education : Bachelors/ Degree

Experience : Freshers

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Candidate Requirement for Reliance Jio Infocomm Limited Jobs 2020 : Advisor Voice Hindi

Job Description : * Job Responsibilities : 1. Manage All Customer Interactions As Rostered Within Parameters 2. Demonstrate Ownership On Calls When Contacted By Customer 3. Respond To All Customers In Appropriate Tone And Language

Job Details for Reliance Jio Infocomm Limited Jobs 2020 : Advisor Voice Hindi

Job Description :

  • Job Responsibilities :

    1. Manage all customer interactions as rostered within parameters
    2. Demonstrate ownership on calls when contacted by customer
    3. Respond to all customers in appropriate tone and language
    4. Offer a solution-based approach for all customer interactions
    5. Educate the customer at every given possible opportunity
    6. Ensure updation of product, system, process and policy knowledge
    7. Adhere to rostered timing, scheduled shifts and activities
    8. Capture customer details and data relevant to the call or service
    9. Resolve customer queries within agreed timelines
    10.Manage outbound campaigns as per business requirement
    11. Increase, develop and retain customer base through relationship
    building and service
    12. Follow all contact center policies, procedures, code of conduct and
    legislative requirements

  • Skills & Competencies :

    1. Speak Hindi language
    2. Basic computer knowledge
    3. Problem solving skills
    4. Customer focus
    5. Technical orientation
    6. Attention to detail
    7. Service mindset

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Click Here to Apply for Reliance Jio Infocomm Limited Jobs 2020 : Advisor Voice Hindi

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