• Basic computer knowledge.
• Good communication skills.
• Active listening ability along with active problem solving skills.
• Fresher and Experienced both can apply
Job Roles & Responsibilities
•Answer calls/chat/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
•Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
•Process orders, forms and applications.
•Follow up to ensure that appropriate actions were taken on customers’ requests.
•Refer unresolved customer grievances or special requests to designated departments for further investigation.
Placement process: Face to Face Interview
Tech Mahindra Pool Off Campus Drive Hiring
Chandigarh Group of Colleges, Landran takes this opportunity to invite students from your institute to participate in the joint campus placement drive Tech Mahindra Ltd (BPO Division) for Under Graduate (+2/Diploma) / Any Graduate / Any Post Graduate students of 2020 passing out batch. Interested candidates can attend this drive at below venue-
Date of Drive: 5th Feb 2020 (Wednesday)
Venue: Chandigarh Group of Colleges, Landran
Company Name: Tech Mahindra Ltd (BPO Division)
Job Position: Customer Service Associate
Job Location: Chandigarh
Pay Package: 1.4 to 2.75 LPA (Final salary will depend on the interview)
Stream Required: Under Graduate (+2/Diploma) / Any Graduate / Any Post Graduate
Tech Mahindra Pool Off Campus Drive Hiring: Tech Mahindra Limited is an Indian multinational subsidiary of the Mahindra Group, providing information technology services and business process outsourcing to companies in various vertical and horizontal markets