Unisys Jobs For Associate For Any Degree Graduates

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Position Overview:

  1. Responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system.
  2. Primary interface for internal/ external clients, service delivery units to provide on-time accurate services to the Service Provider.

Job Responsibilities:

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  • Performing initial customer interface and service request information.
  • The executive is responsible for ensuring that all dispatched service requests are complete with all the information necessary as they are routed to a qualified technician for service delivery within the defined Timeliness.
  • Provides telephone (Inbound and Outbound) service to our customers to address real-time Queries/Issues. Registering and validating their service requests.
  • Executive acts as the interface between our customers and our Customer Engineers at client location.
  • Works independently or cooperatively as a member of a team under the direction of a team leader or manager.
  • Monitor and address alerts and escalations via Phone and Email.

Skills, Experience & Qualifications:

Experience required: Freshers

Key Skills:

  • Excellent communication (verbal and written)
  • Willingness and ability to rotational work in shifts.
  • Multitasking and a good Team Player
  • Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
  • Ability to work in a pressurized environment and able to deliver against a tight timescale.
  • Act independently and be self-motivated
  • Excellent Problem Solving and Customer Service Skills

Minimum Education Required: Any Graduate having 15+ Years of Education completed from a recognized University.

Perks and Benefits: Shift Allowance and Transportation

Company Name: Unisys India Pvt. Ltd.

Exp Needed: 0 – 1 years

CTC: ₹ 2,75,000 – 3,25,000 P.A.

Work Location: Bengaluru( Sarjapur )

About the Company: Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys’ offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets. For more information,

To apply for this job please visit www.naukri.com.

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